French Member Support Representative Needed
Teleperformance Greece
Athens, Greece
πριν από 4 μέρες
source : Europe Language Jobs

Description

Do you identify as a sports enthusiast? Do you set a structure to monitor and track your fitness behavior and performance?

  • Put your passion to use and join our membership service team!Teleperformance Greece is aiming to unlock human performance by partnering with the world’
  • s most cutting-edge wearable technology brand. With the use of comprehensive data on users’ vital signs and sleep patterns, we are setting out on a journey to tap into the unexplored potential of the human body.

  • If you are a natural problem-solver, tech-savvy and customer obsessed, put your passion to use and join our membership service team! What you will do : Become the brand’
  • s most valuable ambassador by offering a smooth onboarding experience to new membersRespond to all members’ inquiries, requests, and issues regarding their Whoop band.

    Provide support to a variety of disciplines for resolution and follow up regarding inquiries related to ordering and provisioning.

    Assist members in troubleshooting issues related to hardware, software, analytics, technical support, product service as well as membership and order detailAnswer inquiries related to new and existing products and services offered by our clientStrive to be professional and respectful when engaging with members.

    Contribute to the enhancement of customer loyalty by providing timely, accurate and effective solutionsBe committed to meeting individual and team goals, always striving for excellence

    Requirements

    What you will bring : Excellent command of French– in both written and spoken languageExcellent written and communication skills in EnglishFamiliarity with wearable technology and fitness tracking is a prerequisitePrevious customer-support experience with a focus on troubleshooting will be considered an assetFlexibility and adaptability in a fast-changing environmentA natural problem-solving attitudeA mindset of ownership and accountability

    Offer

  • What we offer : Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment –
  • all at no cost to you)12-month fixed-term employment contract – with the possibility of extensionCompetitive monthly salary + 2 extra salaries per yearOpportunity to work remotelyNumerous benefits and discountsFull training by certified instructorsProfessional growth &
  • development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesThe experience of working for a Great Place to Work-Certified Company that fosters diversity

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