External Manufacurting Operations Director (EU)
MSD Switzerland
πριν από 1 μέρα


Are you ready to Invent, Impact, Inspire?

Join MSD and shape the future of healthcare


MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.

The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-

year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

MSD Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide.

Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.


The External Manufacturing Operations Director (EU / NA) provides leadership to the ExM Operations Managers and Cross Functional Manufacturing Division teams supporting our External Manufacturing Partners in the areas of :

  • Dispute resolution (w / appropriate escalation)
  • Production Planning
  • Materials Management (SAP entries, E2E Planning, Logistics)
  • Quality issues (Deviation Management, Product Release, Change Control)
  • Technology issues (Technology transfers, Investigations, Process Improvements, etc.)
  • Oversight of shop floor production (determining when an ExM Quality or Technology representative should be deployed to the External Party’s facility)
  • Continuous Improvement activities
  • Supply and compliance risk assessment and mitigation strategies
  • This particular role, Regional Operations Director, will have additional responsibilities above and beyond the traditional scope of the role :

  • Increasing ExM leadership in the EU / NA Region with direct engagement thru Regional Operations and Supply Chain
  • The leader in this position will be expected to drive boundaryless collaboration, influence and connectivity by working directly with key stakeholders across the region (Operations VP, Internal Plant Managers, SCM, etc .)
  • Serving as ExM point of contact for all regional Tier, S&OP, GHH Regional, LOB meetings.
  • This role will engage in strategy development and early engagement on due diligence and business development work occurring in the region.
  • This role will be expected to serve as a key ExM leader for the region extending beyond API / DS and providing coaching and mentorship for other ExM disciplines as required.
  • The Ops Director leads the regional ExM Leadership Team and partners with the leaders in the functional areas (e.g. Procurement, Quality, Technology, Finance, Legal, HR, etc.
  • to address broader business issues, customer needs and opportunities.

  • Participates in the annual profit planning process, provides a monthly estimated actual on the organization’s projected and actual spending and maintains a multi-
  • year capital plan / budget.

  • Responsible for people related matters within his / her area including but not limited to staffing, employee development (technical, business and leadership), performance & compensation management, employee relations and retention, change management, etc.
  • The Ops Director is also responsible for creating and maintaining a high performance team organization and culture.

  • Responsible for ensuring External Party capacity information (e.g. stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.
  • is provided for robust end-to-end planning activities.

  • Facilitates EM Operations Manager collaboration to leverage best practices & lessons learned across the ExM network.
  • Participates in periodic Business and Relationship Review Meetings (as appropriate).
  • Participates as a member of the applicable Value Chain Management Teams, as appropriate, charged with reducing overall cycle time, inventory, and supporting life cycle management activities.
  • Participates on the applicable Regional Leadership Teams (Pharm, Chemical, and Sterile) representing the ExM Organization and his / her respective external party relationships.
  • Stays abreast with industry and policy changes and identifies implications and opportunities for their area of ExM and / or ExM Organization at large.

    Reporting to the AVP External Manufacturing Global Operations, API



  • Bachelor’s degree in Engineering or Science
  • Required Experience and Skills :

  • A minimum 10 years’ experience in API manufacturing with experience in the following areas : operations, quality, technology, planning, procurement required (or equivalent combination of education / experience).
  • Preferred Experience and Skills :

  • Must possess excellent interpersonal, communication, collaboration, negotiation, and project management skills. Demonstrated strong leadership, managerial, problem solving, and team building abilities and sensitivity to diverse cultures.
  • Must possess the ability to work independently with minimal coaching. Must be decisive in ambiguous environment. Able to be the one face of our Manufacturing Division to the external party.

    Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

    At MSD, we’re inventing for life.

    So, if you are ready to :

    INVENT solutions to meet unmet healthcare needs

    IMPACT the future by joining MSD, one of the world’s leading healthcare companies

    INSPIRE your team to reach their full potential and push the boundaries of science and technology

    Search Firm Representatives Please Read Carefully :

    MSD is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails.

    All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and / or method without a valid written search agreement in place for this position will be deemed the sole property of MSD.

    No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means

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