German Speaker - Customer Support Representative
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source : Careernet.gr

German Speaker - Customer Support Representative

GermanAthens, Attica, GreeceFull time

Description

Do you speak German and English fluently? Then we want you in Athens to work for one of the biggest grill machine providers in Europe!

On behalf of our client we are looking for a team oriented & performance driven Customer Support Representative to join a dynamic team & represent one of the biggest companies!

Are your ready for your next adventure? If yes, we’d love to hear from you!

For further info, read below !

Duties :

  • Manage incoming calls and customer service inquiries by telephone, email and chat
  • Provide accurate, valid, and complete information
  • Identify and assessing customers’ needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
  • Attend Team Meetings / additional training sessions as scheduled
  • Language skills

  • Native level of German
  • Native level of English
  • Degree / experience

  • High school diploma or equivalent
  • One year relevant experience in a customer support role
  • Soft skills

  • Ability to organize and follow-up multiple tasks / details with accuracy and timeliness
  • Ability to work in a fast - paced environment
  • Ability to perform basic mathematical functions
  • Benefits

  • Excellent Salary (1200 - 1500euros)
  • Monthly Bonus
  • Private insurance
  • Only day shifts
  • Career development opportunities
  • Work from home policy
  • Only CVS in English will be reviewed.

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