Multilingual Quality Assurance Analyst (m/f/d) - Athens
Salescode
Athens, Greece
πριν από 2 μέρες
source : Europe Language Jobs

Description

At Salescode, we are global locals that scale revenue worldwide. We build successful sales teams globally, faster than anybody else does.

Our expertise is coded into a cutting-edge business framework, which is driving our sales experts located in 50+ countries to maximized performance.

With this as a reality - we are able to expand reach and offer sales services to more than 190 countries.

We sell for the software industry. We provide tailor-made sales outsourcing services, along the entire sales cycle on a global scale.

Our more than 4,000 experts worldwide provide services based on our cutting-edge engine to outperform customer expectations and drive revenue.

As a Quality Assurance Analyst your role is primarily responsible to drive the sales team’s performance with the highest quality standards

Must have an in-depth & advanced understanding of the Sales cycle and be a Sales performance fanatic.

  • Prepares newly on-boarded sales representatives by conducting call monitoring & coaching on sales process; product knowledge;
  • developing individual coaching plans; providing resources and assistance.

  • Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions;
  • developing outcome improvement resources.

    Formulate a consistent benchmark of high achieving sales professionals by creating a monthly coaching curriculum aligned to both internal and external needs and expectations.

    Identifying patterns of development across all teams and customers.

    Identify low performers and create a development plan, follow through with tangible results.

    Provide in-depth one on one coaching, training and follow-up to optimize sales and customer satisfaction.

    Understand a customer’s business needs and translate those business needs into people skills and execution strategies

    Conduct call monitoring for assigned sales agents, support with ongoing coaching

    Aid in the sales engagement process

    Steer the setup of the sales project environment

    Help improve deficiencies and build on the strengths of individual performers

    Assist in developing sales scripts, training and workflows

    Provide Trainers support & feedback on content effectiveness and requirements to meet salesforces’ development needs.

    Requirements

    Native level in German, French, Dutch or Italian

    Minimum 1 year of Sales Training / Coaching / Quality Analyst experience

    Inside Sales Experience Required

    Software Sales

    CRM training experience (SFDC, MS Dynamics, Hubspot etc)

    COPC process knowledge is a PLUS

    Offer

    Permanent contract in an exponentially growing international company

    Private Health Insurance upon completion of the 6th month in our company

    Competitive monthly salary

    Monthly sales incentives available to expand your earnings

    Human resources development program for all the employees

    On-boarding training plan & mentoring program for the new starters

    Strong team spirit & great working atmosphere

    Direct & open communication

    Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes

    Centrally located office in Athens

    Joining Salescode, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as :

    Rhino-force.org : providing environmental protection for an endangered species

    Kids-family.org : taking care of children without parents in Poland and India, turning their shelters into homes.

    Join our Team!

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