French Customer Support in Athens for PHILIPS
Job Squad
Athens, Greece
πριν από 14 ώρες
source : Europe Language Jobs

Description

Would you like to work in Athens, one of the sunniest and most charming cities in the Europe? ???? Our partner collaborates with PHILIPS to ensure a great customer service.

Maybe you are actually making coffee with a their machine, or watching movies on a TV from this brand? As a customer support agent, you will help customers to solve their issues with one of the biggest electronical devices company of the world ?

  • What your responsibilities will be : Handle calls, emails, and chat in FrenchHandle account issues, troubleshooting, based on policy provided through training guidelines.
  • Provide and maintain strong, professional relationship with clients and show customer service empathy.Log calls / cases from customer into the customer relationship databaseTrack and follow cases to ensure they closed in an efficient and timely manner.

    Requirements

    Who you are : You have a good knowledge of English language (B2+)You are a native speaker of French languageYou are interested about electronical devices, and maybe even impressed about the large scale this company is coveringYou are a teamplayer with good communication skills

    Offer

    What we offer : A useful relocation package to help your settlement in Greece (we cover your flight tickets expenses and we offer you two first weeks in a company accommodation to give you time to find the perfect place to stay +real estate agent support to look for your apartment)Competitive monthly salary + 2 extra salaries per yearFree events to enjoy the Greek lifestylePrivate Health InsuranceNumerous benefits and discountsFull paid training by certified instructorsProfessional growth for all the role open in the company

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