Swedish Speaking Technical Support Consultant in Greece
Nordic Jobs Worldwide
Athens, Greece
πριν από 4 μέρες
source : Europe Language Jobs

Description

Are you into tech? Get ready!

Benefit from a unique opportunity to become customer representative for one of the Big Four tech companies! A perfect work environment of the latest technology, located only 5 minutes from the sea, is waiting for you in Greece!

As a technical support advisor, you will communicate with customers from Sweden to provide support for their mobile devices, after following complete training by certified instructors.

Job description :

Support Swedish customers via incoming calls

Provide software troubleshooting for mobile devices (mobile phones, tablets & more)

Assist customers to manage / secure their accounts & passwords

Set-up repairs for hardware-related issues

Escalate unresolved cases by contacting 2nd level support advisors

Maintain high customer satisfaction

Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account.

Also, good performance is rewarded on a monthly basis with bonuses. Roundtables, meetings & self-guided training help advisors are up-to-date with products & new releases.

Last but not least, supervisors are always next to advisors for help!

Requirements

Skills & Experience required :

Fluency in Swedish

Familiarity with iOS and / or macOS, or comparable technology, is preferred

Advanced English knowledge

Great communication skills

Prior customer support experience

Strong troubleshooting skills

Offer

What our client offer :

Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

Numerous benefits and discounts

Full training by certified instructors

Professional growth & development opportunities

Special Events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work-Certified company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent.

Over the past 2 years, we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

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