Senior Director - Last Mile Delivery
Athens, Attica, Greece
πριν από 5 μέρες


efood is a constantly evolving environment, and we strive to innovate and raise the bar on customer experience in the last mile and delivery industry! We focus on continuous innovation and introduction of pioneering new services in the last mile delivery space and e-commerce.

Our Logistics Division is the heart of our business, with thousands of Riders across the country who deliver prepared meals, mini market products, groceries, pharmaceutical products, coffee and more fast and easy, to your door!

We are currently on the lookout for a Senior Director with entrepreneurial mindset and passion to shape the last mile industry in Greece! Through this role, you will lead a diverse team in order to achieve competitive and challenging goals in a time-sensitive environment.

You will own the end-to-end strategy and execution for the Logistics division by increasing efficiency across delivery types while overseeing the expansion of efood’s future driving force.

What you’ll do :

  • Own the development and execution of the division’s strategy and establish the team's strategic objectives in alignment with the overall efood goals
  • Lead, guide and develop a highly engaged and talented team of high-performing and motivated individuals who are focused on perfecting the delivery experience
  • Manage all elements of strategic planning, including estimations, managing resources, tracking, and controlling projects, managing risk & opportunity, change management forecasting, budget management and leading optimization strategy and execution
  • Drive ongoing process improvements, implement scalable and well documented processes and procedures to help achieve operational efficiencies based on a continuous improvement mindset, while ensuring the best customer experience
  • Collaborate with and influence key business leaders across all functions (Sales, Product, Tech, Finance etc) to ensure their support in driving solutions for effective and efficient operations delivery
  • Lead the development of process flows, SOPs and Logistics tools, as well as design new ways of working as we adapt and localize our rider operating model
  • Enable growth opportunities for our core and new business verticals, including quick commerce and local shops
  • What you’ll need :

  • 10+ years of experience in operations, consulting, strategy or e-commerce, with at least 6 years of experience in leading teams experience in last mile logistics or high-growth start-up experience is a plus
  • Proven ability to lead, coach and inspire a high performing multidisciplinary team
  • High commercial, operational and strategic acumen; logical and quick thinking, with the ability to take into consideration multiple dependencies
  • Ability to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization
  • Demonstrable experience in identifying, initiating and executing highly successful strategic and / or operational initiatives, including new processes and procedures
  • Superior flexibility and ability to navigate (and help others succeed in) an ever-changing environment with moving business targets
  • Ability to synthesize data, make informed decisions and execute projects to improve performance (growth, delivery time) continuously
  • Excellent knowledge of reporting tools to effectively present actionable insights at various levels throughout the organization
  • Ability to learn fast and adapt strategies and tactics to the dynamic world of exceptionally fast delivery
  • BSc Degree - Engineering background would be considered an asset
  • MBA / MSc is preferred
  • Fluent in English
  • What we offer :

  • We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!
  • We share a passion for food, so you will certainly appreciate the ticket restaurant card to spend in restaurants and / or food supplies.
  • We are efooders after all!

  • We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe!
  • We want you to grow with us ! And to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth!
  • Are you a cappuccino lover ? Do you desperately want a cookie? Our inhouse cafeteria got you covered!
  • If you want to stay in shape ️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!
  • At efood, no day is the same as the day before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!

    We always aim higher , and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.

    We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)

    Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace! In 2021, we were honored with a 3rd place award from the Great Place to Work® Institute !

    Hungry enough to join us?

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