Business Optimization Analyst
Athens, Attica, Greece
πριν από 5 μέρες


Channel VAS is an innovative Fintech company. We have become the world’s #1 in mobile micro-credits thanks to sophisticated profiling and scoring models that are based on telco, digital and behavioral data.

Product design, software development and business development take place in Athens (Greece). Through 40 telco partners we are providing financial inclusion to over 500 million consumers in Africa, Middle East, Asian Pacific and Latin America.

The next growth is expected to come from geographic, industry and product diversification. Become part of a team of 150 enterprising colleagues who believe in redefining mobile micro finance.

Channel VAS is looking for a Business Optimization Analyst to join our talented team.

Major Responsibilities include :

  • Compare financial performances of all services deployed by the company and establish KPI’s / benchmarks
  • Develop a deep understanding on the service configurations and the drivers that determine success
  • Carry out competitive analysis of other mobile loan products / vendors and define best practices
  • Continually monitor the services’ financial performances and identify risks and under-performances in the early stages of trend changes
  • Conduct root cause analyses and drive resolution in conjunction with cross-departmental stakeholders from, among others : Technology & NOC Product Management Loan Product Big Data & Analytics Campaign Management Key Account Management Finance and Revenue Assurance
  • Support the Key Account Management with analytics and actionable commentary, schedule frequent meetings / calls with them
  • Develop required internal processes and frameworks in order to provide Exco monthly reports
  • Advice on loan pricing, optimize risks / revenues and be an active member of subject-matter committees
  • Suggest product functionality and feature enhancements
  • Formulate the datasets required for analytics and contribute towards automating the query processes, including designing dashboards
  • Optimize service performances and ensure that company targets & budgets are achieved
  • Requirements :

  • BSc and MA / MSc in Business, Science, Engineering or Marketing
  • 3-5 years of experience in enterprise IT, preferably in the Fintech industry
  • Able to perform under pressure and deliver results in a demanding and fast-paced environment
  • Innovative thinking and strong attention to detail
  • Fast learner, ambitious and self-starter
  • Excellent teamwork and interpersonal skills
  • Comfortable with working in a fast-paced and creative environment
  • Pro-activeness, accountability and results orientation
  • Hard working attitude and willingness to commit on projects
  • Ability to handle multiple clients, multiple team members and priorities with confidence
  • Flexible, eager, ambitious, and adaptable to change
  • Excellent judgment, organizational and problem-solving skills
  • Fluent in English
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