Description
Are you the French speaker – customer support, that we are looking for? Are you fluent in French? Are you ready for a new experience?
We are seeking a customer care advisor to join a multinational company in Athens. As a customer care advisor your responsibilities will be;
answering customer queries via phone, email or chat, building customer trust through empathetic personalized conversations, striving for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner, while actively listening to their concerns, offering support and solutions to customers in accordance with the company’
s customer service policies.
Requirements
The role of the French speaker – customer support, requires : Minimum Qualifications– Native-level or near-native level French skill–
At least B2 level in EnglishPreferred Qualifications– Ability to multitask, prioritize and manage time effectively–
Strong phone contact handling skills & active listening
Offer
Competitive salary (gross salary 1050€ – 1200€)14 salaries per yearMonthly bonusesMedical insuranceTraining courseFirst-class ongoing training and developmentCareer development opportunitiesWork from Home policyYou will join a multinational market leading call center companyWork in a vibrant and energetic office with a real team focusFree Greek language lessonsMulticultural and modern working environmentOnsite canteen and casual dress codeEmployee relations team to assist you with integrating to the Greek lifestyle &
culture RELOCATION PACKAGEFlight ticket to city.2 weeks of free accommodationPaid real estate agency in order to find you an apartmentTaxi fare from the airport to your hotel Explore Greece while boosting your skillset by gaining experience as a Customer Care Advisor within a multicultural team that will inspire you! Only CVS in English will be reviewed
