Bilingual Portuguese & Spanish Speaker - Technical support - Relocation covered
Speakit
Αθήνα
πριν από 5 μέρες
source : Careernet.gr

Bilingual Portuguese & Spanish Speaker - Technical support - Relocation covered

SpanishAthens, Attica, GreeceFull time

Description

Are you fluent in Portuguese and you have an excellent command of Spanish? Are you ready for a new experience in Athens?

We are seeking a customer care adviser to join a globally recognized brand in the technology sector.

As a technical advisor your responsibilities will be; answering customer queries via phone, email or chat, building customer trust through empathetic personalized conversations, striving for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner, while actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.

Requirements

Minimum Qualifications

  • Spanish C1
  • Portuguese C2
  • B1 level in English
  • Preferred Qualifications

  • Ability to multitask, prioritize and manage time effectively
  • Problem solving mindset
  • Technical knowledge and experience.
  • Strong phone contact handling skills & active listening
  • resolve 90% of all cases
  • Benefits

  • Competitive salary (gross salary 1045 - 1200)
  • 14 salaries per year
  • Monthly bonuses
  • Medical insurance
  • Training course
  • First-class ongoing training and development
  • Career development opportunities
  • Work from Home policy
  • Work in a vibrant and energetic office with a real team focus (after Covid)
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • And the Relocation package :

  • Flight ticket to Greece
  • Cab fare from Airport to your hotel
  • 2-week hotel accommodation
  • Assistance finding an apartment
  • Real estate fee covered by our company
  • Only CVS in English will be reviewed.

    Apply today, start living tomorrow!

    Apply for this job

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