Dutch Technical Support for Google - Relocation covered
speakit
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs

Description

Available Technical Support positions await for you in Greece!

If you are a tech enthusiast with fluency in Dutch and good knowledge of English, then this is for you!

Are you tech-savvy? Are you a fluent Dutch speaker with great communication skills?

What you will do :

Communicate with customers via phone, chat & e-mail

Troubleshoot technical issues using your problem-solving skills

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction, representing a major brand

Provide and maintain strong, professional relationships with all partners and show empathy at all times

Work towards reaching targets as set out by client statement of work as well as internal target

Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.

Log the cases on internal systems, while getting up to date with client’s products & services.

Fluency in Dutch

Very good communication skills in English

Soft skills

Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

Ability to adapt and flex style according to customer personality, culture, and profile

Technical Skills

Good knowledge of operating systems & computer applications

Computer and mobile devices knowledge / tech savviness

Be resourceful, able to multitask

Help-desk or system admin experience will be considered as an advantage

Offer

Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

Competitive monthly salary +2 extra salaries per year

Private Health Insurance

Numerous benefits and discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Only CVs in English will be reviewed.

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