Swedish Speaking Technical Support Consultant in Greece
Nordic Jobs Worldwide
Athens, Greece
πριν από 4 μέρες
source : Europe Language Jobs

Description

Are you into tech? Get ready!

Benefit from a unique opportunity to become customer representative for one of the Big Four tech companies! A perfect work environment of the latest technology, located only 5 minutes from the sea, is waiting for you in Greece!

As a technical support advisor, you will communicate with customers from Sweden to provide support for their mobile devices, after following complete training by certified instructors.

Job description :

  • Support Swedish customers via incoming calls
  • Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage / secure their accounts & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support advisors
  • Maintain high customer satisfaction
  • Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account.

    Also, good performance is rewarded on a monthly basis with bonuses. Roundtables, meetings & self-guided training help advisors are up-to-date with products & new releases.

    Last but not least, supervisors are always next to advisors for help!

    Requirements

    Skills & Experience required :

  • Fluency in Swedish
  • Familiarity with iOS and / or macOS, or comparable technology, is preferred
  • Advanced English knowledge
  • Great communication skills
  • Prior customer support experience
  • Strong troubleshooting skills
  • Offer

    What our client offer :

  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special Events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
  • Nordic Jobs Worldwide

    Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

    Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent.

    Over the past 2 years, we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

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