At Blueground , we are guided by a vision to make people feel at home wherever they choose to live. By offering fully-furnished apartments that are move-in ready in the world’s most vibrant neighborhoods, we provide our guests with the opportunity to simply #ShowUpStartLiving.
Behind the scenes, we strive for a tech-powered living experience that guests love, homed in an organization where great people are proud to work.
We’ve grown a lot since our founding in 2013. We are now hosting guests in more than 4,000 homes in 15 cities. We have raised more than $100m+ in funding to date and that’s just the beginning.
What drives our success is how each of our team members applies our core values. To our team, Time is everything, and we cherish it greatly.
For us, Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our clients and colleagues and never lose sight of the human element, which goes hand-in-hand with Transparency which we believe makes our day-to-day life easier.
We are looking for a talented Product Designer to join our growing Product Design team based in Athens and work on our platform team, onsite or remote.
The platform team is responsible for providing a centralized system to organize, schedule, and manage the Bluegrounders' day-to-day workflows in order to offer a delightful customer experience.
The team is building the technology to :
Support all steps of our operational process from onboarding and furnishing a new property to publishing it to our website and other channels.
Streamline the end-to-end booking experience by incorporating all booking details like payments and customer requests.
Connect internal systems with external tools used by our teams through seamless integrations.
You will be responsible for the vision and execution of all initiatives that ensure our teams can efficiently operate and provide an amazing customer experience to our guests.
This is a highly cross-functional role that is critical for the success of the company. Your goal will be to deeply understand the needs of several functions that define the Blueground experience, including Sales, Customer Support, Operations, Real Estate, Finance, Accounting, etc and craft the right solutions to address them.
What you will focus on
Conduct workshops to identify and understand the project’s goals, user needs and technical constraints
Participate in product discovery work including user interviews, usability tests, surveys, card sorting, A / B tests and tapping into our conversion funnels and data.
Let the users lead your decisions : )
Lead the ideation , research , design and development QA of user-centric products
Collaborate with product managers, engineers, and other stakeholders to solve design problems effectively and efficiently
Improve and maintain our internal design system
Be part of our design chapter that aligns the visual language and user experience across products
What we are looking for
3 - 5 years of experience working in UX, UI, HCI related field with a strong portfolio showcasing your best work
Ability to lead the solution of a product area and connect that to broader product vision
Customer obsession : deeply understand customer needs and design solutions that delight customers
Intellectual curiosity : have a deep interest about the interactions of customers with our product and dive into understanding all details of the experience
Highly proficient with industry-standard design tools (e,g. Figma, Sketch). We're using Figma!
Solid experience with at least one interactive prototyping tool (e.g., Figma, Protopie, Marvel, Framer)
Good understanding of Agile methodology, especially with respect to UI / UX design
Excellent communication : communicate complicated concepts in simple terms. Our business is international so English fluency is a must
Bonus : HTML and CSS not being foreign to you
What to expect
Agile, cross-functional, DevOps enabled teams
An environment that continually raises its standards of work
A rapidly growing company with top talent
Trust and autonomy
A learn and have fun mentality
Flexible paid time off
Group Health Insurance program
Enhanced parental leave
Dynamic working environment with talented people
Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!
Flexible work environment through our Blueground Nomads employee mobility program
At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.