IT Help Desk Administrator-
Athens, Greece
πριν από 3 μέρες

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.

That’s why Hemmersbach is The Social Purpose IT Company.

Your Tasks

  • Acting as a single point of contact for all IT related incidents and requests
  • Responding to email messages, web inquiries and phone calls for employees requiring help
  • Providing remote worldwide IT support for end-users
  • Installing and supporting different applications on users PC’s
  • Troubleshooting hardware and software problems, assisting users with desktop applications and providing user training
  • Collaborating with other IT support team members within the Hemmersbach in resolving problems, in addition to using all available resources such as personal skills, vendor documentation, and online knowledge bases
  • Working with the IT-Ticket-System by handling the tickets under the chosen SLA
  • Our Requirements

  • Fluent in English
  • Basic remote troubleshooting skills and the use of remote troubleshooting applications
  • Excellent customer service skills with strong attention to details
  • Quick learner with strong time management skills
  • Good knowledge of Windows operating systems
  • Would be an asset :

  • Previous experience in a similar position
  • Openness to learning new skill
  • Your Benefits

  • Stable, independent work in international, flexible and open company
  • Internal trainings
  • Taking part in a new, international project
  • Welcoming and friendly work environment within young team
  • Direct communication and flat structure
  • Great opportunities for both professional and personal development
  • Buddy programme
  • Space for your own ideas
  • Language training
  • Apply now! Join our team and send us your CV in English!

    Αναφορά αυτής της εργασίας

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Φόρμα αίτησης