Front Office Night Shift leader - Athens
Epoque Collection
Νομός Αττικής
πριν από 11 μέρες
source : Skywalker

Do you love to please, surprise and inspire? Are you passionate about creating memorable experiences and desire to be part of an enthusiastic team committed in delivering exceptional & authentic service?

If so, we look forward in receiving your application!

Athens Townhouse is looking for you!

We are a 5* boutique & lifestyle hotel located in the center of Athens. With 45 luxurious bedrooms, a relaxed dining experience and elegant lounge area, the hotel is an intimate home and meeting place for our international guests and the creative Athenian crowd.

We are looking for a dedicated

Front Office Night Shift leader

Responsibilities :

  • Preparing summary of cash, check and credit card activities, reflecting the hotels financial performance for the day.
  • Checking front office records and PMS data for accuracy.
  • Verifying that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
  • Having complete knowledge of emergency procedures.
  • Balancing days charges making corrections as necessary.
  • Responding to guest needs, special requests, complaints, and alert an appropriate manager as needed.
  • Check-in for most guests arriving late at night
  • Register and assign rooms to guests.
  • Performing wake up calls when needed
  • Responding to guest needs, special requests, complaints, and alert an appropriate manager as needed.
  • Qualifications :

  • Experience in the luxury 5* sector
  • Minimum 3 years’ experience in related industry and / or role
  • Excellent command of English and Greek
  • Computer (Excel) literacy and PMS software
  • Well-groomed with strong interpersonal skills
  • Opening in the autumn of 2019, Athens Townhouseis privately - owned and independently-run by Epoque Collection.

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