SME Account Manager
Athens, GR
πριν από 4 μέρες

Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role Purpose

The job holder will be responsible to attract Small and Medium Enterprise Customers by delivering high-standards account management and unmatched customer experience.

The role is based in Athens.

Key accountabilities and decision ownership

  • Deliver high standards of general account management for new and existing business accounts on customer sites
  • Develop a clear view on potential customer opportunities and competition in the area
  • Confidently communicate the benefits of Vodafone products and services in customer sites
  • Understand different customer profiles and demonstrate ability to match appropriate products and services to fit their needs
  • Monitor results and provide relevant feedback to the respective Sales SPV
  • Core competencies, knowledge and experience

  • Understanding of technical / IT business solutions
  • Enthusiastic and passionate, with a strong customer orientation
  • Interest to learn about the latest business services and products
  • Team-player
  • Proven experience gained within a business sales channel (must have minimum 2 years B2B sales experience)
  • Confidence to enter client sites and present Vodafone services
  • Must have technical / professional qualifications

  • University degree (Master degree will be an asset)
  • Fluent knowledge of English language (oral & written)
  • Driving licence
  • Computer literate
  • Excellent communication skills, oral and written
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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