Account Management Director, South
Athens, GRC
πριν από 5 ώρες

We are Refinitiv, a new name in Fin-tech. Founded on 160 years of trusted heritage. We refine and deploy the world’s data to power and connect global financial markets in partnership with our 40,000 customers across 190 countries.

Our ambitions are bold. Through a culture where performance leads, we are creating more open and transparent financial markets to drive a more sustainable world.

Our diverse teams of world-class experts have the power to make breakthroughs for customers and the industries they serve.

And you? Be the breakthrough. Activate your future and shape ours.

Summary of the role

The Account Management Director will lead an experienced team of Account Managers and New Business Sales across Turkey and Greece in forging deep customer relationships to drive growth and retention by collaborating with internal partners to deliver exceptional service and a valuable solution.

This leader will help to drive a sustainable pipeline of opportunities in order to maximize customer satisfaction, and achieve revenue growth aligned to key, strategic and pursuit accounts.

Responsibilities you will perform :

  • Lead and develop Account Management & New Business Sales team : assigns work, identify resources, monitors results, controls costs and manages staff, interprets internal and external business issues and recommend solutions
  • Build the talent strategy to develop existing talents, drive employee engagement and inclusion
  • Oversee all commercial activities within accounts, owning the end to end customer relationship
  • Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest
  • Drive efficiency in account administration especially for lower value and growth potential accounts

  • Leadership experience is required
  • Preferable leadership background at :
  • Financial / capital markets industry Software companies with focus on financial institutions within Sales / Relationship Management / Account Management divisions Corporate Banking or Commercial Banking within Sales / Relationship Management / Account Management divisions

  • Full proficiency in either Turkish or Greece
  • Full working proficiency in English
  • Shown ability to handle within a matrix environment, collaborate across multiple departments / organizations and influence at all levels
  • Ability to empower, coach and mentor the team in a customer facing environment
  • Strong customer service skills
  • Deep understanding of the customer decision maker’s strategies, priorities and needs
  • Ability to deliver results through development of key sales and revenue metrics
  • You will be even more competitive if you have :

  • Deep financial markets understanding and understanding of market data
  • Industry qualifications (CFA, MBA, FRM, MFE, CFE etc.)
  • Knowledge of actual financial technologies and IT solutions for financial institutions, readiness to collaborate both with business departments and IT
  • Training or related experience
  • You receive :

  • Diversity : an ability to work within international company with presence in almost 190 countries and collaborate with colleagues abroad
  • Development : e-learning platform, a range of workshops and international projects
  • Onboarding : structured training and buddy support
  • Information : access to real-time economic data
  • Perks : private medical healthcare, meal allowance, wellbeing program, corporate pension plan
  • Αναφορά αυτής της εργασίας

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