Customer Care with Latvian&Russian – Fast interviews
DK Global Recruitment
Athens, Greece, Greece
πριν από 4 ώρες
source : Top Language Jobs

For immediate consideration please send your CV in English at mariana(at)dkglobalrecruitment(dot)com and you will be contacted shortly In the context of the COVID-19 pandemic - Hiring process is completing remotely &ndash all interviews are conducted via Skype- All the current employees are working from their house with provided tools &ndash the requirement is to be located in the city of Athens If you are willing to relocate to Athens for this position the company will provide you a flight ticket and 4 weeks accommodation - If you are offered a job you can consider the start date flexible &ndash company will make the relocation arrangements once its safe for everyoneOverviewHow about being the single point of contact for your client Whether is phone chat or e-mail your support is highly valued and appreciated You will learn how to work in an international environment interacting with colleagues and clients all over the globe How can YOU make a difference Understand your customers needs and exceed their expectations with a friendly and can-do attitude Responsibilities- Serving as the first point of contact for Latvian Russian customers- Representing the company remaining friendly and helpful with every person- Resolving issues with the products over the phone or emails (not too technical questions)- Keeping customer data up to date- Coordinate incident resolutions with Level 2 and Level 3 staff Requirements- Fluent level written and verbal in Latvian Russian language- Advanced English- Exceptional communication skills (both written and verbal)- Works well within a team - Confident PC skills- Flexibility professionalism drive and a willingness to learn- Flexibility towards working hours CompetenciesAccurate communicative skills conversational capabilities customer oriented empathic monitoring planning and organizing pro-active problem solving responsible self-reliant stress-resistant and team player Relocation package for the candidate coming from abroad- Flight ticket booked by the company- 2 weeks of free accommodation at a company hotel (breakfast included)- Taxi transfer from the airport- Support in finding an apartment to rent Benefits- Excellent Basic Salary- Flight ticket provided to Athens- Taxi pickup service from the airport- 2 weeks of free hotel accommodation (breakfast included)- Free Greek language courses- Monthly performance bonus- 175 -day salary if work on Sunday or Greek holidays- Overtime paid- 2 extra full salaries paid per year (pro-rata)- Training provided (paid)- International working environment- On-site canteen (discounts for employees)- Welcome event Why use Recruitment Agency You are given extra support in preparing for interviews You have a contact person who gives you all the details of the job You can ask for your application feedback anytime via email or phone You don t have to face the situation where company do not reply to you for days All our services for job seekers are free of charge We also offer a bonus scheme to candidates Note Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check

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