French-speaking Technical Assistance Agent in Athens
Multilingual Jobs Worldwide
Athens, Greece
πριν από 8 ώρες
source : Europe Language Jobs


Are you tech-savvy? Are you a fluent French speaker with great communication skills?

We are looking for a motivated French-speaking Technical Support Agent able to relocate to Athens!

What you will do :

Communicate with customers via phone, chat & e-mail

Troubleshoot technical issues using your problem-solving skills

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction, representing a major brand

Provide and maintain strong, professional relationships with all partners and show empathy at all times

Work towards reaching targets as set out by client statement of work as well as internal targets

Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.

Log the cases on internal systems, while getting up to date with client’s products & services.

Thinking about relocating and wondering about the cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network.

No wonder Greece is a popular destination for tourists and expats alike.

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent.

Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

Fluency in French

Very good communication skills in English

Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

Good knowledge of operating systems & computer applications

Computer and mobile devices knowledge / tech savviness

Be resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

Ability to adapt and flex style according to customer personality, culture, and profile

Help-desk or system admin experience will be considered as an advantage

What we offer :

Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

Numerous benefits and discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work-Certified company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

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