Field Engineer CG
Marlink is searching for qualified Field Engineer for Marlink local Greek office. The ideal candidate will be employed at the Field Service Department and will be responsible to perform onboard installations, onboard services and maintenance of equipment and solutions within Marlink Maritime Business Unit.
Field Engineer reports to the Manager Field Service Europe & America and ultimately to the Director Field Service & Partner Management, while also keeps a side reporting to local Technical Support Manager for any support-relevant tasks assigned while working from office.
Main Tasks / Responsibilities include :
Responsible for the work and activities related to onboard installation, services and maintenance of Connectivity / Satellite Systems, IT Network equipment and other Marlink Maritime Products
Direct technical support to local partner engineers during installation, service and maintenance of these Products within Marlink portfolio
Direct technical support to Technical Operations during fault identification on all products under Marlink Maritime.
Implementation of pilot projects or new technologies and preparation of appropriate and detailed documentation related to these projects
Creation and archiving detailed documentation from installations, services and maintenances of Marlink Maritime Product.
Responsibility for completion of the installation with successful operation on time with respect to agreed installation plan
Provide consultations to customers
Cooperate with other departments to solve technical problems on Marlink Maritime Products
Cooperate with other departments on operational issues
Assist and execute tests on a new / unknown equipment in cooperation with other Departments of the company
Main Knowledge :
Fluent in English and preferably other international languages.
Preferably with good understanding of the satellite communications technology.
Preferably an in-depth knowledge of C / Ku / Ka-Band VSAT satellite communications systems and Inmarsat terminals.
IT skills are essential - IP and network but not limited to Network administration
Demonstrated technical knowledge and strong troubleshoot skills.
Able to learn and adapt to new issues and handle multiple tasks effectively in a fast-paced environment
Must demonstrate a strong commitment to quality; and adherence to practices, procedures, and meeting deadlines.
Preferably experience from serving multi-national customers.
The candidate should preferably be familiar with working in the marine electronics environment on cruise ships, yachts, and industrial vessels.
Medically cleared and fit to work in offshore / Maritime environment. Must able to complete BOSIET.
Higher education in IT, Datacom or Telecom (bachelor degree)
Main attitude competences :
Able to handle stress and able to work under time pressure
Must be flexible to work and travel abroad varying schedules, including evening and weekends, as per assigned installation / service projects to customer vessels.
Able to support and communicate with customers in a professional manner
Military services fulfilled
Team player with ability to independently solving his tasks
Complies with agreements
Actively and continuously increase knowledge level by self-studying and trainings
Actively share knowledge within the organization
Customer oriented in reflection and action
Flexible to perform also other tasks outside the scope of his / her main role
Capability to work worldwide, both independently and in cooperation with others under a high workload.
Positive and result oriented
Problem solver, structured and systematic working methods
Prioritize correctly under pressure
Please send your motivation letter and your cv, while mentioning Field Engineer CG in the subject line.