Who we are :
Cosmopolitan Travel Service has been in business since 1969, as a highly respected National Travel Consolidator. Having as main market, Europe, Middle East, India subcontinent and Far East our company can offer competitive fares with around 120 airlines.
We have 20 branches worldwide with our headquarters in Detroit, and other branches in the U.S. such as New York, Atlanta, Chicago, Dallas, Fort Lauderdale, Los Angeles, San Francisco, Houston, Denver, Miami & Washington D.
C. With four more locations worldwide in Windsor and Toronto Ontario, Canada, Peru and Athens, Greece.
Position : Reservations Call Center Agent
Make reservations, price, and sell Airline tickets over the phone or email
Contact clients / agents to advise changes in flight plan or to cancel or to confirm their reservation
Respond to clarification questions from agent / client
Well knowledge of the English language
Previous Experience on a same position
Knowledge of at least one reservation system (Sabre, Amadeus, Worldspan)
Strong selling ability
Very good communication ability over the phone & email
Ability Work on US business hours & Greek holidays
Good computer skills (MS outlook, Excel, Word & other res platforms)
Responsibility & willingness
Knowledge of a third language will be considered as an asset (such as Arabic, Russian, Albanian, Serbian etc.)
Potential for further development
Flexible working location