Reservations Call Center Agent
Cosmopolitan Travel Service
Αθήνα, GR
πριν από 5 μέρες
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Περιγραφή Θέσης

Who we are :

Cosmopolitan Travel Service has been in business since 1969, as a highly respected National Travel Consolidator. Having as main market, Europe, Middle East, India subcontinent and Far East our company can offer competitive fares with around 120 airlines.

We have 20 branches worldwide with our headquarters in Detroit, and other branches in the U.S. such as New York, Atlanta, Chicago, Dallas, Fort Lauderdale, Los Angeles, San Francisco, Houston, Denver, Miami & Washington D.

C. With four more locations worldwide in Windsor and Toronto Ontario, Canada, Peru and Athens, Greece.

Position : Reservations Call Center Agent

Role description

  • Make reservations, price, and sell Airline tickets over the phone or email
  • Contact clients / agents to advise changes in flight plan or to cancel or to confirm their reservation
  • Respond to clarification questions from agent / client
  • Required Skills

  • Well knowledge of the English language
  • Previous Experience on a same position
  • Knowledge of at least one reservation system (Sabre, Amadeus, Worldspan)
  • Strong selling ability
  • Very good communication ability over the phone & email
  • Team spirit
  • Ability Work on US business hours & Greek holidays
  • Good computer skills (MS outlook, Excel, Word & other res platforms)
  • Responsibility & willingness
  • Knowledge of a third language will be considered as an asset (such as Arabic, Russian, Albanian, Serbian etc.)
  • CTS offers

  • Competitive salary
  • Training
  • Potential for further development
  • Flexible working location
  • Αναφορά αυτής της εργασίας

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