German Speaking Account & Billing Customer Support for German Speakers
European Language Jobs Greece
Athens, Greece
πριν από 3 μέρες

Job Overview :

This is your chance to work with one of the Big-Four technology companies!

We are looking for German-speaking candidates to assist customers for account & billing issues of the company’s services.

Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment. As a member of this team, you will communicating with customers from Germany, Austria & Switzerland to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.

About the job :

  • Communicate with customers from Germany
  • Handle billing-related issues
  • Manage & secure customers’ accounts
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction
  • Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit.

    In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services.

    Last but not least, supervisors are always there help!

    Candidates should meet the following requirements :

  • Excellent verbal & writing skills in German
  • Advanced English knowledge
  • Prior customer support experience
  • Familiarity with the world of technology
  • What we offer :

  • Complete support to help you ease your relocation to Greece ( we cover your flight tickets expenses, hotel accommodation, finding an apartment all at no cost to you )
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Αναφορά αυτής της εργασίας
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