About the role
We are looking for a skilled Operations Support Specialist to join our Growth team and support our efforts to offer the best experience to all users in the LatAm markets.
He / She will be the go-to person for all the technical requirements related to our Growth activities, from the troubleshooting of our 3rd party tools to the set-
up of our promotional campaigns.
What you'll do day in, day out :
Support growth optimisation efforts by setting up and executing all our drivers’ and passengers’ promotional campaigns
Work closely with the CRM team and own all the operational day-to-day tasks of our 3rd party tools including the issuance of users’ segments for our promotional campaigns
Perform continuous acceptance testing on all our existing promotional campaign mechanism to maximise user experience
Identify and report to the product team bugs and issues affecting the Growth operations (promotional campaigns, CRM communications, pricing tools)
Act as a point of contact for all technical matters between the Growth team and other internal and external teams
What you’ll need to have :
A minimum of 2 years of experience in a technical operations, QA testing or developer role
SQL and / or HTML skills is a strong plus
Growth mindset with high value for user experience
Strong ability to articulate business needs into technical requirements is a must
Great communicator who thrives in a collaborative environment
Hands-on, proactive approach and established testing philosophy
Data-driven, meticulous, and detail-oriented
Doer attitude and obsession with results
What's in it for you :
Competitive full-time salary
Private Health Coverage on the Company’s group program.
Beat rides-travel in our city for free, at the tap of a button.
Breakfast, high-quality daily lunch on a very low cost, fruit and snacks all day long
Flexible working hours, top Line tools, Spanish Lessons
Opportunities to participate in cutting-edge training and conferences of your choice in Greece and abroad
A great opportunity to grow and work with the most amazing people in the industry.
Being part of an environment that offers challenging goals, autonomy and mentoring, which creates incredible opportunities, both for you and the company.
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