Growth Operations Support Specialist
Taxibeat
Athens
πριν από 7 ώρες

About the role

We are looking for a skilled Operations Support Specialist to join our Growth team and support our efforts to offer the best experience to all users in the LatAm markets.

He / She will be the go-to person for all the technical requirements related to our Growth activities, from the troubleshooting of our 3rd party tools to the set-

up of our promotional campaigns.

What you'll do day in, day out :

  • Support growth optimisation efforts by setting up and executing all our drivers’ and passengers’ promotional campaigns
  • Work closely with the CRM team and own all the operational day-to-day tasks of our 3rd party tools including the issuance of users’ segments for our promotional campaigns
  • Perform continuous acceptance testing on all our existing promotional campaign mechanism to maximise user experience
  • Identify and report to the product team bugs and issues affecting the Growth operations (promotional campaigns, CRM communications, pricing tools)
  • Act as a point of contact for all technical matters between the Growth team and other internal and external teams
  • What you’ll need to have :

  • A minimum of 2 years of experience in a technical operations, QA testing or developer role
  • SQL and / or HTML skills is a strong plus
  • Growth mindset with high value for user experience
  • Strong ability to articulate business needs into technical requirements is a must
  • Great communicator who thrives in a collaborative environment
  • Hands-on, proactive approach and established testing philosophy
  • Data-driven, meticulous, and detail-oriented
  • Doer attitude and obsession with results
  • What's in it for you :

  • Competitive full-time salary
  • Private Health Coverage on the Company’s group program.
  • Beat rides-travel in our city for free, at the tap of a button.
  • Breakfast, high-quality daily lunch on a very low cost, fruit and snacks all day long
  • Flexible working hours, top Line tools, Spanish Lessons
  • Opportunities to participate in cutting-edge training and conferences of your choice in Greece and abroad
  • A great opportunity to grow and work with the most amazing people in the industry.
  • Being part of an environment that offers challenging goals, autonomy and mentoring, which creates incredible opportunities, both for you and the company.
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