French customer support for Lenovo in Athens
Job Squad
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs


Would you like to work in Athens, one of the sunniest and most charming cities in the Europe? ???? Our partner collaborates with Lenovo to ensure a great customer service.

Computers do not have secrets for you? As an IT support agent, you will help customers to solve their issues with one of the biggest IT companies of the world ?

  • What your responsibilities will be : Handle calls, emails, and chat in FrenchRespond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
  • Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.

    Provide and maintain strong, professional relationship with clients and show customer service empathy.Log calls / cases from customer into the customer relationship database, including shipping instructions.

    Track and follow cases to ensure they closed in an efficient and timely manner.


    Who you are : You have a good knowledge of English language (B2+)You are a native speaker of French languageYou are interested about IT and computersYou are a teamplayer with good communication skills


    What we offer : A useful relocation package to help your settlement in Greece (we cover your flight tickets expenses and we offer you two first weeks in a company accommodation to give you time to find the perfect place to stay +real estate agent support to look for your apartment)Competitive monthly salary + 2 extra salaries per yearFree events to enjoy the Greek lifestylePrivate Health InsuranceNumerous benefits and discountsFull paid training by certified instructorsProfessional growth for all the role open in the company

    Αναφορά αυτής της εργασίας

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Φόρμα αίτησης