At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday .
We have an exciting opportunity for a Duty Manager t o join our Ground Operations Team at Heraklion Airport , on a full time, seasonal contract basis, covering Leave, for Summer 2021 !
Reporting to the Regional Manager , the Duty Manager is responsible for the day to day management of all Jet2.com operations at the airport, ensuring our Jet2.
com and Jet2holidays customers consistently receive first class levels of customer service.
Key responsibilities will include -
This is a role with a high level of operational responsibility , whilst working as an ambassador for our brand values . As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme.
The successful candidate will have experience of leading and managing teams , ideally from within an aviation environment.
We are looking for an inspirational leader , who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety .
Excellent administration skills are required, including roster planning and KPI management. Strong operational experience within an airport environment i s essential for this role and you will ideally have experience of managing / building relationships with service providers and senior stakeholders .
As you will be working with our UK customer base, fluency in both English and Greek i s required.
In return we offer a competitive salary as well as fully paid training and opportunities for progression , along with one to ones and coaching.
We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Heraklion t o help make a real difference to our customers holiday!