Swedish Speaking customer care ambassadors wanted for ASOS
European Language Jobs Greece
Athens, Greece
πριν από 2 μέρες

Is online shopping or fashion one of your vital needs? Do you have excellent communication skills? Join our customer support team and work for ASOS !

We at European Language Jobs Greece collaborate with ASOS, one the of the world’s most popular fashion & cosmetic retailers.

Grab the opportunity to put your style savvy to use and become a member of an ever-expanding, talented community dedicated to turn every customer interaction into a unique experience.

What you will do :

  • Be the voice of ASOS, communicating with customers via email in order to provide an optimal experience
  • Answer inquiries related to orders, sizes, colors and other product details
  • Handle returns, refunds and cases of defective products in a timely and efficient manner
  • Become the brand’s most valuable ambassador by achieving strong customer satisfaction
  • Contribute to the enhancement of customer loyalty by providing accurate and effective solutions
  • Be committed to meeting individual and team goals, always striving for excellence
  • What you will bring :

  • Excellent command of Swedish with strong writing skills
  • Good communication skills in English
  • Work experience in the field of retail is welcome
  • Familiarity with e-commerce will be considered an asset
  • Previous customer-support experience in a contact center environment is preferred
  • What we offer :

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • 12-month fixed-term employment contract with the possibility of extension
  • Competitive monthly salary + 2 extra salaries per year
  • Opportunity to work remotely
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Αναφορά αυτής της εργασίας
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