Assistant Account Manager
Mozaik
Athens, Greece
πριν από 6 μέρες

Mozaik is a leading marketing strategy agency, with extensive experience in providing marketing strategies that are creative, innovative, sophisticated and results oriented.

Our in depth understanding of local markets and our team’s unique combination of marketing expertise, leading edge technical intelligence and inspiring creativity, ensure the delivery of high-end online and offline experiences and increased return on investment.

With both a strategic and creative approach, we make every effort to enhance the renown and impact of our clients serving their ultimate goals of growth, success, and access to previously untapped markets.

We offer all-inclusive services to our client portfolio, varying from Web Design & Development to Web applications and Brand Identity Development to Online Marketing Campaigns.

This is a great opportunity to join our unique team. We are looking for a positive, eager to learn individual, able to lead and manage relationships with clients.

Assistant Account Manager (AM) is will support Account Managers in the communication with clients, in building and maintaining strong relationships with clients, and in delivering of our leading web design and web development solutions, meeting clients’ objectives and expectations.

Key responsibilities

  • Support sales operations and cross-selling activity in exiting accounts with Mozaik’s leading services including branding and web production (tailor-made websites’ design and development)
  • Support Account Managers in the involvement of company personnel, including production, support, and management teams, in order to meet account performance objectives and clients’ expectations
  • Communicate periodically the progress of all initiatives to client key people
  • Support Sales Team and Account Supervisors in new opportunities handling
  • Collaborate with the Account Managers to brief creative, design, project management, and development teams while assisting with the formulation of project briefs
  • Ensure web projects uninterrupted operation, supported by internal development team
  • Ensure timely renewals of services creating tailor-made offers for clients based on their needs
  • Ensure that all processes and procedures are followed, quality standards are met, and that projects are executed within the planned budget and timeframe
  • Update Customer Relationship Managements system (CRM) and prepare comprehensive reports
  • Business Unit

  • Assistant Account Manager will join the Web Production Business Unit
  • Reporting

  • Assistant Account Manager reports to Account Manager
  • Location :

  • The position is based in Athens, Greece
  • Type of employment :

  • Full-time, with competitive salary
  • Skills and Experience

  • Academic Studies in Marketing, Business Administrator or SimilarInternational exposure would be an asset
  • Work Experience 2+ years’ experience in similar field
  • Technical Skills Understanding of digital media and marketing conceptsKnowledge of technical terminology and conceptsAdvanced knowledge of major IT applications (MS office, Outlook etc.
  • Experience in handling CRM system(s) will be an assetProficient knowledge and command of Greek and English languages

  • Personal Qualifications Proven account management skillsPatience and excellent interpersonal and communication skillsMotivated, goal oriented, persistent and a skilled negotiatorHigh level of initiative and work well in a team environmentExcellent written and oral communication skillsHandles stressful situations and deadline pressures well
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