Case Worker - Evros
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source : Skywalker

Position : Case Worker

Project : MSF Balkan Mission / North Greece

Location : Based in Evros

Starting Date : Mid-September

Duration : 4 months (possibility of extension)

Médecins Sans Frontières (MSF) is an international independent medical and humanitarian action-driven organization that offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

The MSF movement is built around 5 operational centers (OC) supported by 23 sections and offices worldwide. The MSF-Mission in Greece provides humanitarian and medical assistance to the refugee and migrants populations fleeing conflict in their home countries and following a migration route via Greece and the Balkans towards Northern Europe.

Main purpose

As a member of the mobile team, carrying out activities involving social support to individual patients / survivors and linking them with other relevant support services and communities at large, according to MSF principles and guidelines.

Enhancing the target population’s social condition to have an impact on health-related outcomes.

Accountabilities :

  • Conducting social assessments, identifying the social support needs of patients / survivors, including legal, protection, shelter / housing, financial / vocational, food security, and access to medical and psychosocial support services beyond the project intervention scope.
  • Supporting the provision of comprehensive care to patients and their families, by actively coordinating their work with the other members of the MSF multidisciplinary team (eg.
  • medical, MHPSS) and linking with multi-sectoral services such as protection, safety, security, legal, justice, education, and livelihood.

  • Providing direct social support based on social assessments and facilitating referrals to evaluated external re-sources.
  • Provide systematic follow up care regarding attendance of clinical appointments and following up on referrals made to relevant multi-sectoral services aimed at improving the quality of life of patients / survivors.

  • Participating in the creation and maintenance of any material needed for the activities of social workers, including facilities and equipment in order to ensure continuity.
  • Mapping and regular updating of formal and informal support services (incl. existing community resources). Assess quality of existing support services, with identification of gaps and advocacy for an improved culturally appropriate social response.
  • Maintaining records, statistics, files, and reports on all social work activities and follow up care either provided by MSF or other support services.
  • Identifying gaps in the available services and with the team prioritizing and developing plans following the objectives of MSF.

  • Support the Medical Team in the request of special reception conditions for the patients.
  • Support the HAO in the creation of legal referral pathways as and when needed for the patients.
  • Develop short briefings for the Team on how to respond frequently asked questions (e.g. length of detention,
  • Asylum system and procedures, complaints about medical issues).
  • Requirements :

    Education Bachelor’s degree in social sciences.

    Experience Two years minimum in a similar social job; experience with MSF or other NGOs, desirable.

    Languages Essential, local language; mission language will be a plus.

    Post conditions :

  • Full time position
  • Annual gross salary : According to MSF Salary Policy
  • Private insurance
  • To apply :

    Please send your CV and a cover letter in English, quoting reference code "Case Worker North" in the subject line of the e-mail :

    To send your CV please click here.

    Closing Date : 17 / 08 / 2022

    All applications will be treated in strictest confidentiality

    Only shortlisted candidates will be contacted

    At Médecins sans Frontières (MSF), we are committed to an inclusive culture that encourages and supports the diverse voices of our employees.

    Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, ability statusand all other diversity characteristics.

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