Business Analyst
Ikos Resorts
Κεντρ. Μακεδονία, Greece
πριν από 3 μέρες
source : Careernet.gr

is a chain of 5* luxury all-inclusive resorts across the Mediterranean that combines five-star service with the ease and comfort of luxury all-inclusive.

Ikos Resorts offer an unforgettable stay with distinctive touches such as Michelin-starred menus, signature cocktails by top mixologists and kids clubs-all included.

A career at Ikos Resorts means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities.

We cultivate a culture of excellence in which people enjoy working together and share our passion for creating a unique holiday experience for our guests.

Working at Ikos Resorts means you are communicative, team player and eager to develop within the Tourism & Hospitality Industry!

Check our open position and apply now :

Ref : IR / BA020)

Your main accountabilities :

Reporting to the Group S&M Senior Analyst, the incumbent will be :

I. Data processing & Reporting

  • Exploit day to day reporting / analytics through the Data Warehouse and / or Oracle database, via BI Tool (i.e. PowerBi or Tableau)
  • Fine tune and maximize insights through BI Tool for Management use
  • Develop, segment and curate Sani Resort and Ikos Resorts database
  • Periodic reporting on relevant compset and flight prices benchmarking
  • Link, refresh, and review reporting templates, including Nationalities / Market Segments, production tables, pace charts etc.
  • Conduct Ad-hoc data collection and reporting on targeted destinations under development
  • Provide up-to-date data Intelligence at S&M disposal i.e. cost / income per room, spent per room, etc.
  • Curate the S&M part of Entersoft ERP
  • Communicate appropriately and effectively key insights and findings to the sales team
  • Map in detail the product & blueprint the customer’s journey in order to track commercial opportunities.
  • II. CRM Management

  • Ensure the database is cleaned-up and well-maintained meeting the CRM needs
  • Support the development and expansion of Sani & Ikos Resorts loyalty programmes
  • Work closely with all departments to ensure the CRM is implemented effectively for all aspects of the company
  • Your main qualifications / skills :

  • Bachelor’s degree or higher in Finance and / or Data Analysis and / or Computer Science
  • 2-5 years minimum proven experience as an Analyst, in the area of Business & Market Analysis, Customer Insights
  • Experience within the Hospitality Sector would be a plus
  • Fluency in English
  • In depth experience with executing projects, preferably software & implementation projects
  • Excellent numeracy, analytical and data skills
  • Experience in translating data into actionable stories
  • Exceptional Microsoft Excel Skills (Power Pivot, Power Query, Pivots, advanced Lookups, array formulas and more)
  • Proven ability to use logical reasoning
  • Multitasking skills
  • Strong Organizational skills, Team working and Career Driven
  • Other software skills :

  • Power BI (preferred) or Tableau
  • SQL Developer
  • Programming Languages : SQL and / or DAX
  • What we offer

  • Competitive remuneration package in a dynamic and highly professional working environment
  • Continuous training
  • Hospitality benefits when travelling / visiting Sani / Ikos Group resorts (meals, transportation)
  • Career development opportunities in one of the world’s top awarded and developing companies
  • If this looks like the right job for you, send your CV and join our growing team!

    We are an equal opportunities employer. All applications will be considered as confidential.

    We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR). Learn more about the protection of your personal data on our Job Applicants Privacy Notice page.

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