Job Description :
Management of all incoming requests / orders
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
Fluency in English and Dutch.
Computer literacy (MS Office, Internet, ticketing systems)
Good communication skills (both written and verbal)
Rigorous and accurate working style
Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage
Benefits : Benefits
MyFlexBen Program a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform :
Private Pension Plan;
Learning and development opportunities (including foreign languages trainings);
Meal Vouchers & Gift Vouchers
Tourism Vouchers & Tourism offers in Romania;
Smart experience (Skydiving, Archery, Horse-riding, Lasertag, Escape Room, etc);
Transportation (Bus / Subway subscriptions, gas station cards etc)
Special offers vouchers & products (Children&Parents, Sport&Wellness, Telecom&IT, Fashion, Hobby, etc).
Why use Recruitment Agency
You will be contacted within 30 min of your application
You are given extra support in preparing for interviews
You have a contact person who gives you all the details of the job
You can ask for your application feedback anytime via email or phone
You don’t have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-
speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-
trained expert recruiters help and advice job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.
Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Skills : Always Willing to Learn
Always Willing to Learn