Technical After Sales Engineer
Erma First
Αθήνα, Greece
πριν από 5 μέρες
source : Careernet.gr

ERMA FIRST ESK Engineering Solutions S.A.

ERMA FIRST was established in 2009 by a team of specialists with strong background and expertise in water and waste treatment technology in Marine applications.

ERMA FIRST designs and manufactures innovative Ballast Water Treatment Systems (BWTS) in compliance with the latest legislation.

Nowadays, ERMA FIRST has a prestigious reference list comprised of ship-owners and shipyards worldwide, a vast global sales and service network with affiliates in both China and Korea.

There’s no question that every single one of us at ERMA FIRST cares for engineering and compliance, but we are also rooted in tradition through our family values and vision and business expertise.

Our mission is de fined by our vision and aligns with our values. That is the core of the philosophy of ERMA FIRST. That is ERMA FIRST’s core mentality.

When you join ERMA FIRST, you become a member of our team of thinkers and innovators, who make the things that make the future.

ERMA FIRST ESK Engineering Solutions S.A is seeking to hire a that will be responsible to maintain a high level of customer satisfaction and ensure the delivery of a support service to our customers which exceeds their expectations in professionalism, solution provision and turnaround.

Main responsibilities

  • Provide technical solution within 48 hours and ensure customer satisfaction
  • Accountable for effective problem solving and communication with clients after commissioning of the system
  • Responsible to receive information about any issues concerning the function of the system
  • Capability of identifying a technical issue and provide potential solutions to the customer
  • Responsible for the troubleshooting by providing technical instructions to the client
  • Troubleshooting and attendance on board when needed
  • Job requirements

  • Bachelor's degree in Engineering; Electrical, Naval or Mechanical is preferred
  • Proven experience on board
  • Knowledge of maritime principles
  • Strong technical background
  • Ability to work effectively and efficiently in a fast-moving environment
  • Clear and effective oral and written communication in English
  • Self-motivated, well organized, highly collaborative, team player
  • Customer oriented
  • Traveling availability
  • Why you will love working ERMA FIRST ESK Engineering Solutions S.A

    We are a talented, vibrant team that excels in an extremely competitive environment, achieving remarkable results! With worldwide operations and mixed nationalities, we perform outstandingly serving the shipping industry.

    We invest in long-term cooperation and provide a stable work environment. We offer a challenging role with diversified responsibilities and tasks, aiming at your career development along with a competitive remuneration package, health insurance scheme and continuous education plan.

    If you are interested in the opportunity to join us you may submit your CV.

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