French Customer Service Specialist στην Αθήνα
DK Global Recruitment
Athens, Greece
πριν από 5 μέρες
source : Europe Language Jobs

Description

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.

With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

In this role you will :

Support our customer you will be the frontline of our bank to the French speaking market. Working across multiple channels (live chat, email, phone) to give our customers a best in class experience.

However you are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role.

Improve our product no one knows the customer better than you - so you’ll also be key in relating customer feedback internally.

Your feedback will have a direct impact on the way we deliver a product and service that our customer loves.

As we grow across European markets, we are looking for native speakers to help improve our user experience in each country.

As one of our German facing specialists, you’re an ambassador of our product there.

What you’ll need :

Experience in customer service or customer facing roles preferred

Experience with CRM tools preferred

Full time availability (40 hours per week)

Excellent communication skills and a friendly demeanor

Ability to work under stressful and testing situations with customers

Fluency in French and business English in both written and verbal communications required

Can do attitude, willingness to learn and reliability are essential to your success in this role!

Offer

  • Why use Recruitment Agency : You are given extra support in preparing for interviews* You have a contact person who gives you all the details of the job* You can ask for your application feedback anytime via email or phone* You don'
  • t have to face the situation where company do not reply to you for days.

  • All our services for job seekers are free of charge. We also offer a bonus scheme to candidates.
  • Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

    Benefits : Relocation package

    Relocation package

    Attractive, competitive Monthly Salary

    14 Salaries per year, according to Greek employment law

    Extra Payment for Overtime, Sundays, and the Greek Holidays

    For night shifts agents company provides free transportation

    Free Greek language course

    On-site canteen discounted

    Special Discounts and Offers for all employees for most shops around

    Company Location easy to reach by all modes of public transportation in Athens

    Training and day to day work is performed using the latest technology and software

    In-House doctor and examination center with the highly discounted fee for company employees

    Employee Relations team to helps new hires integrate into the Greek lifestyle and culture and set up in Athens

    Interactive activities : team-building, excursions, themed parties, sports events, talent pageants etc

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