BPO Team Lead with German/French in Athens
DK Global Recruitment
Athens, Greece
πριν από 3 μέρες
source : Europe Language Jobs


Job Responsibilities :

Ensure the right Process of Management & KPIs to drive the organization's performance against goals, strategies & action plans

Deliver team communication in a motivational manner, build team energy

Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in a positive outcome

Be a role model and make sure everyone follows the company’s ethical rules

Troubleshoot on issues that affect people / team performance


Near Native level French OR German

B2 level English

1-2 years of working experience in a customer service environment in a similar role

High-level knowledge of Windows / MS Office

Ability to work autonomously / independently

Organizational and time-management skills

Capability to understand complex reporting and convert numbers into an action plan

Excellent verbal, written, and interpersonal communication skills

Competitive salary

Pension plan & public health insurance

Private health insurance & meal allowance

Employer benefits from the government as Greek citizens

Performance bonus based on the assigned project

Extra payment for Overtime, Sundays, and Greek Holidays

2 extra salaries per year (Christmas / Easter / Summer)

20 days annual paid holiday

Special discounts and offers for all employees

Paid training using the latest technology

Ongoing IT and Soft skills training provided by our specialist keeping you updated

Career development opportunities

International, multicultural modern working environment

Casual dress code

Location easy to reach by Public Transport (Tram, Metro, Bus)

Welcome event

Interactive activities : team-building excursions, themed parties, sport events

DK Global Recruitment

is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.

With years of experience in the multilingual BPO sector.

Why choose Recruitment Agency

You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.


Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for initial screening of your profile suitability and duplicate check

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