In WIND, we believe in a world of connection, interaction and sharing!
Our passion is that people enrich their lives with all that communications technology makes possible.
We want our Customers to focus only on expressing themselves, while we take care of the technology that enables them.
So, if you want to take part in changing how people experience their lives, WIND is the right place to be.
Start today, as a Lead Digital Product owner and drive our growth and our customers’ experience, by leading the Digital eCommerce strategy and high-
performing Digital Product team.
Main Tasks :
Lead a high-performing team of product owners, setting the direction for the team and providing the necessary support to deliver an outstanding suite of products and services for our customers
Get to know our customers and their problems to identify ways to improve the product offering while working closely with the business teams to understand customer requirements
Responsible for the delivery of new capabilities through strategic and innovative projects while ensuring an excellent customer experience
Identifying potential new propositions, and taking them through feasibility and business case, supporting commercial negotiations and go to market
Supporting teams to deliver through securing adequate resource and achieving buy-in and approval for activities, from stakeholder management to formal board approvals
Ensuring an outstanding experience is always delivered. You’ll continuously search for improvements with the customer in mind
Continuously monitoring customer needs, market trends, competitor activity and regulatory changes to ensure the product remains a category leader
8 or more years of working experience in a similar role
Strong track record in leading and motivating teams to execute to a high standard
Exceptional customer focus and technical understanding for Digital products / services in a high growth environment with a demonstrated ability to translate customer needs into business and product requirements
Strong quantitative data analysis and critical thinking skills
Good familiarity with the concepts that support project management and delivery
Ability to communicate and engage across the business across all levels of stakeholders
Demonstrated ability to work independently to drive projects to completion
The ability to persuade and influence others using verbal and written communication techniques
Experience working with KPI's and an understanding of how to deliver to KPI targets
Clear and effective communication skills in English (written and verbal)
Passion for technology and customer experience
Drive and team spirit!
You are perfect if you also have :
Commercial understanding / acumen of business KPI’s
Ability to work in a fast-changing, highly dynamic environment
Familiar with Agile Environment