At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holida y.
We have an exciting opportunity for Customer Service Agents to join ou r Ground Operations Team at Heraklion Airport on a full time, seasonal contract basis for Summer 2021 !
Reporting to the Duty Manager , our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include :
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values . As we are always on hand to help our customers , this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation or Travel setting.
A team player , you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression , along with one to ones and coaching.
We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Heraklion and help make a real difference to our customers holiday!