Sr Associate Unified Communications
Pfizer
Thessaloniki Chortiatis, Greece
πριν από 2 μέρες

The Enterprise Platforms & Security (EP&S) team delivers the following capabilities for Pfizer. Business application platforms supporting Pfizer’s enterprise application and critical business processes.

Infrastructure allowing business traffic to travel where it needs to go, internally and externally, along with the appropriate access controls.

EP&S secures Pfizer's most important information assets through world class controls and protections and enables Pfizer's business results by making security an enabler and not a roadblock to achieving business results.

The Senior Associate Unified Communications (UC) Specialist role will be a key design and implementation engineer supporting voice, video and mobile projects.

They will be responsible for providing technical expertise, project execution, stake holder management and end user communications support for Voice Services projects.

The position will focus on IPT infrastructure and end user project support within the EMEA region.

ROLE RESPONSIBILITIES

Voice project delivery

  • Provides technical expertise and oversight for voice solutions; IPT, Cloud Hosted, MSFT Teams, TDM, IVR / call center, Voice Recording, operator services, mobile distributed antenna service (DAS) solutions.
  • Align with EP&S network, security, and service delivery organizations to ensure alignment to voice standards and best practices.
  • Remain current on UC, voice, video, network and security technologies and services.
  • Identify continual service improvement opportunities and assist with implementing associated changes
  • Provides input, to contribute to the development of the long-term strategy for UC services globally.
  • BASIC QUALIFICATIONS

  • Bachelor’s degree in information technology or computer sciences.
  • 3+ years’ experience in the network field
  • Cisco Unified Communications and network experience required.
  • PREFERRED QUALIFICATIONS

  • High technical aptitude; quickly learns new skills
  • Pre-sales engineering support for UC product solutions
  • Willingness to contribute fresh and innovative ideas
  • Change agile; must act upon projects quickly
  • Team oriented
  • Excellent oral and written communications skills
  • Excellent analytic and problem solving skills
  • LI#PFE

    NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

    Standard work schedule with limited international travel (e.g., 1 trip per year to the United States)

    ORGANIZATIONAL RELATIONSHIPS

    Work closely with teams across the EP&S organization to ensure the availability and security of Pfizer’s global telecommunications network.

    Work Location Assignment : Flexible

    Purpose

    Breakthroughs that change patients' lives ... At Pfizer we are a patient centric company, guided by our four values : courage, joy, equity and excellence.

    Our breakthrough culture lends itself to our dedication to transforming millions of lives.

    Digital Transformation Strategy

    One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

    Flexibility

    We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.

    Let’s start the conversation!

    Equal Employment Opportunity

    We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve.

    Together, we continue to build a culture that encourages, supports and empowers our employees.

    Information & Business Tech

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