AT A GLANCE
Joining the TUI Destination Experinces Team as a Tour Guide for the Operations department, we will help you become a destination expert and excel in your customer service skills.
You get the chance to contribute to an amazing holiday experience for our European customers. We will provide the opportunity to grow your travel career and be part of an exciting multi-cultural team.
TUI Destination Experiences, or TUI DX for short, is the world’s leading provider of destination experiences. With 9,000 diverse employees in 49 countries and head office locations including Palma de Mallorca, Luton and Hannover.
We offer 14million guests a portfolio of excursions, activities, tours, transfers and guest services. TUI DX is part of TUI Group, the world's leading tourism group.
WHAT YOU WILL BE DOING
Being part of our International Destination Team to help create the very best holidays for all of our European customers
Accompanying our excursions to various destinations and provide engaging and relevant information to our excursion costumers
Building up personal destination knowledge not available from browsing online to help you provide great service for customers
Working closely with your colleagues in the excursions department in ensuring our customers receive a unique and fascinating travel experience
Responding openly and flexible to any customer queries and provide excellent support to our customers
Assisting with occasional emergencies and unplanned situations and finding on the spot solutions when out in the field on your own
WHAT WE ARE LOOKING FOR
Previous experience in tourism sector and as tour guide would be an advantage
An individual with excellent communication, verbal skills in French and English
Someone who never stops looking ahead, seeking new ways to delight customers
A person who wants to learn, grow and drive their career while spreading smiles across the globe
A cultural interested person, team player and supportive attitude
Willing to keep local and destinations knowledge current
WORKING WITHIN TUI GROUP
Being a valuable team member of TUI, the No.1 global and socially aware travel company
Competitive salary, annual bonus scheme and benefits for both flexible and locally contracted employees
TUI DX operate in 115 destinations offering more career opportunities than any other travel company
Develop yourself by working as part of an international team and through our free global learning and development programme including free language lessons and various Management Development Programmes
Discount on TUI shares after six months’ employment
HOW TO APPLY To apply for this role you will be required to login, provide personal details, answer any application questions and attach a CV in English.