For an international Customer Service Centre in Athens (Greece), we are searching for Customer care Representatives who will interact with existing customers via inbound call, email & chats in order to provide : Customer CareTechnical SupportInside SalesContent ModeratorsOnline Gaming SupportOur client cooperates with the most famous brands in Social Media, Gaming, Automotive, Consumer Electronics, Financial, Telecommunications industries etcMain Tasks To interact effectively with existing customers, via Calls, Emails or Chat your native language and English.
To handle customers complaints and issues with patience and empathy.To solve efficiently all the technical issues.To record details of customer contacts and actions taken.
To follow company's policies and guidelines. RequirementsEnglish B2 / fluent levelFluent in one of the following languages only : Danish, German, Dutch, Cezh, Finish, French, Hebrew, Italian, Norwegian, and Swedish.
Salary : 14 salaries ( Eastern Bonus vacation Bonus 1 complete Salary on Christmas)Overtime are paid extra+25% working on night shifts & +75% working on Sundays or Greek Bank HolidaysA generous bonus for referring new colleaguesExtra Information : 20 paid days off / year45' break / dayNumerous themed parties, events and activities for all employeesRelocation Package : Flight ticket to AthensAirport pickupPaid hotel accommodation for 2 weeks (breakfast included)Real estate agency assistance provided by our clientFull public health insurance & a package of private one