cosmetic retailers. Grab the opportunity to put your style savvy to use and become a member of an ever-expanding, talented community dedicated to turn every customer interaction into a unique experience.
What you will do : Be the voice of ASOS, communicating with customers via email in order to provide an optimal experienceAnswer inquiries related to orders, sizes, colors and other product detailsHandle returns, refunds and cases of defective products in a timely and efficient mannerBecome the brand’s most valuable ambassador by achieving strong customer satisfactionContribute to the enhancement of customer loyalty by providing accurate and effective solutionsBe committed to meeting individual and team goals, always striving for excellence
What you will bring : Excellent command of Swedish with strong writing skillsGood communication skills in EnglishWork experience in the field of retail is welcomeFamiliarity with e-commerce will be considered an assetPrevious customer-support experience in a contact center environment is preferred
development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesThe experience of working for a Great Place to Work-Certified Company that fosters diversity