Description
On behalf of our client, we are looking for an Athens-based Spanish Customer Consultant for one of the biggest Online Tourism Platforms.
Kick-start your career at a company that operates an online marketplace for lodging, primarily homestays for vacation rentals, and tourism activities.
On a typical day, you’ll : Communicate with speed, empathy, and effectiveness with customers via telephone, emails, and online chatsIdentify and assess customers’ needs to achieve customer satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid, and complete information by using the right methods / toolsMeet personal / customer service team targets and call handling quotasKeep records of customer interactions, process customer accounts, and file documents
Requirements
Native / Near-native level of SpanishAdvanced level of EnglishExperience in tourism is desirable, but not essentialGood MS Office skillsStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt / respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyAbility to work in shifts (no after midnight shifts)This position requires all employees to be located in Greece.
Offer
Competitive remuneration package (1000€
