Network Support Engineer (L2)
ManpowerGroup
Athens, Greece
πριν από 3 ώρες
source : Just Join IT

Responsibilities :

  • Diagnose, troubleshoot and resolve incidents related to Cisco SDWAN services and solutions.
  • Work with customers via collaboration tools to tackle highly sophisticated technical issues.
  • Be a member of worldwide team.
  • Engage in cross-technology collaborations to help solve issues in heterogeneous network environments.
  • Recreate customer technical problems within Cisco’s internal state-of-the-art labs.
  • Be a trusted technical authority to worldwide Cisco customers and partners.
  • Contribute to knowledge bases and troubleshooting guides.
  • Create automation and augmentation logic to speed up issue resolution.
  • Improve product quality by identifying and submitting software defects.
  • Be the first to lay hands on the latest and greatest cutting-edge technologies within the SDWAN domain.
  • Collaborate with the engineering teams to improve product quality by identifying and submitting software defects.
  • Requirements :

  • Solid understanding of network infrastructure and network hardware (Modern Enterprise Networks).
  • Knowledge of application, network and transport infrastructure protocols.
  • Strong analytical and problem-solving skills.
  • LAN and WAN production environment experience.
  • Stress-resistant, ability to work under pressure, and good prioritising skills.
  • Practical experience with Linux operating systems.
  • Experience with routing protocols (OSPF, EIGRP, BGP).
  • Understanding of X.509 Certificates usage workflow.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internal resources and apply that knowledge in real-world situations.
  • Skills to work independently as well as in a very diverse team environment.
  • Ability to quickly learn new or unfamiliar technology and products.
  • Bachelor's degree in Information Technology related field of study (preferably with a network engineering / computer science).
  • Our offer :

  • MyBenefit cafeteria system
  • MultiSport Plus
  • Manpower Premium platform
  • PZU group insurance
  • Medicover Premium
  • e-learning platform
  • Αναφορά αυτής της εργασίας
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