Back office documentation coordination (cargo manifests, BL drafts, custom requirements, sales and purchase invoicing, Navitrans entries, IMO / Hazardous Cargo declarations)
Customer relationship management with both internal and external stakeholders
Management of a small team
Handle container import / export / cross-trade transports, including administration
Support functions with rate negotiations, new customer development
Primary - Handle files from A through Z :
Provide complete support on back-end functions to Freight Operators.
Co-ordination with carriers, warehouses, suppliers, customers and internal teams
Update shipment tracker data and send to customers on daily basis
Filing / record keeping of all shipment related documentation.
Complete system booking of costs and revenues.
Management of a small logistics team
Other support functions :
Arrange international container transports
Arrange customs clearance
Negotiate rates with shipping lines
Prospect for new business and customers
Knowledge Skills and Abilities
Knowledge : Container import / export / cross-trade shipments, in-depth understanding of international trade terms, knowledge of customs clearance formalities.
Network of shipping line contacts. Few local customers (preferred, not mandatory)
Good notions of international trade and warehousing-terminal activities.
Bachelor degree, preferably Logistics Management or similar.
3-5 years of relevant experience in Freight Forwarding, Customer Service / Pricing functions / team management
Fluent in spoken and written English, Spanish language an advantage
Punctual, team player, process oriented, organized and methodical with work.
Eager to learn
Able to work with MS Office 2010, and ability to operate our in-house software system after training.
Customers (Predominantly international traders specialized in non-ferrous metals)
Shipping lines / Agents
Finance and treasury team