Work for Pandora - German Customer Experience Advocate
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πριν από 6 μέρες
source : Kariera.gr

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Do you think diamonds are forever?

Then you would definitely fit into our new project for Pandora, one of the leading jewellery companies worldwide!!

If you are keen on joining a multicultural team, engaging with customers from German speaking countries and gaining valuable experience in problem solving, e-commerce, payment issues and of course your german skills, then read below!

Interested to learn more? Apply and let us call you!!

Responsibilities

Your main responsibilities will be :

  • Customer Experience Advocates will assist customers through phone and / or chat about account management, billing issues, content and basic site navigation.
  • Solve issues with regards to Pandora's e-commerce business
  • Engage with customers that face problems with their payments, orders, deliverables and try to maintain top quality service on behalf of the company
  • Give accurate and real-time responses to client inquiries
  • Cooperate with managers and team leaders, to deliver top results, according to the companies policies and goals
  • Αναφορά αυτής της εργασίας
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