Role purpose :
The job holder will be reporting to Business Product Marketing Unit and will be responsible to design, manage delivery, monitor and improve commercial products to the business customers.
The ideal candidate should introduce innovative practices in business processes so as to increase profitability, differentiate from competition and increase customer experience.
Key accountabilities and decision ownership :
Commercially design (features & business processes), customize and improve new or existing local and global business products, including SD-WAN, 5G and MPN
Monitor products’ commercial, financial and operational performance and trigger actions of product improvements in terms of revenue boost opportunities, cost and customer experience
Hold end to end responsibility of project delivery against set KPIs, including budgeting and business case scenarios
Produce product material to be given to relevant teams for awareness / training reasons
Monitor technological / commercial trends across industry to adopt best practices in local products
Act as SPOC towards relevant Group commercial teams and manage the day-2-day relationship with key internal stakeholders (commercial teams, finance, IT, etc.)
Understanding of Product PnL so as to govern operation and re-design processes in a way that optimises profitability
Core competencies, knowledge and experience :
Thorough knowledge and understanding of fixed services and operational practices in Greek market, especially for large customers, as well as relevant regulation
Understanding of the Greek and industry-related business market
Understanding of Sales activities so as to successfully act as comprehensive bridge will be considered as a plus
5 years related experience
Prior experience in IT or Network is a strong asset
Must have technical / professional qualifications :
University Degree in IT, Telecom or relevant (Technological educational background)
Project Management skills with proven previous experience.
Knowledge of basic Financials
Excellent command of English language (oral and written).
Team-player & Strong customer-centricity
Key performance indicators :