Director / Head of Marketplace Analytics
Βeat is a mobile app that transforms the way people move in their cities. Tap a button on your smartphone and you get a ride in just a few minutes.
Beat’s mission is to become part of people’s everyday life by making transportation more affordable, convenient, efficient and safe, while providing enormous economic opportunities to thousands of people who wish to earn extra income as drivers.
Beat is part of the FREE NOW group, the ride-hailing joint venture of BMW and Daimler. The app was founded in Athens, Greece, starting its life as TaxiBeat .
Within 3 years of operations in the Greek capital, Beat extended its service in Latin America, starting from Peru. Today, it’s the fastest growing ride-hailing service in this region, serving millions of rides every day.
Beat is currently available in Greece, Peru, Chile, Colombia and Mexico and has a Tech Innovation and Engineering Hub in the Netherlands.
About the role
You are a creative thinker and strategic leader who can drive great customer experience and business growth through operational insights, ecosystem optimisation, and behavioural models.
Working at the junction of customer analytics and systems optimisation, you will manage / mentor analysts and data science to uncover business opportunities based on patterns in both individual and group dynamics.
You have passion for the ride-sharing industry and believe in the impact it creates in every part of the world. Through continuing growth and adaptation, you will drive the future evolution of the industry, advising Beat on its investment strategy and service transformation.
Your impact will be truly global as you will work in diverse teams across Europe and Latin America, with the goal to grow Beat’s business and enhance a frictionless experience for both riders and drivers.
This role reports into the VP Data.
About the team
The Data team comprises analysts, applied scientists, and engineers with a mandate to enable all corners of the company to exploit data models & customer insights.
We extract deep insights, develop predictive models, and run simulations in order to understand the complex system that is urban mobility and translate this into optimised customer experience, optimised ecosystem revenue, and ideation on new business models.
This includes projects in customer segmentation, customer journey, pricing, supply / demand, routing, growth, personalisation, and experimentation.
What you'll do day in day out :
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As part of our dedication to the diversity of our workforce, Beat is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.