Are you a ready to start a new career in Athens? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP.
JOB DESCRIPTIONAs a Customer Service Agent your role is, together with your team, to handle customer issues with empathyand efficiency.
Besides speaking your native language, you also need to be fluent in English.The role consist in handling and responding to end-
users’ requests through multiple contact channels(phone, e-mail, chat).It requires maintaining solid customer relationships by handling their questions and concerns withspeed and professionalism.
Also, performing data entry and use of software programs. REQUIREMENTS- Being native Italian or Czech, or Slovak or Polish speaker + B2 level of English-
Politeness, courtesy and good communication skills.- Time management and multitasking abilities.- Ability to work in groups.