IT Helpdesk Manager
Sani Resort
Κεντρ. Μακεδονία, Greece
πριν από 6 μέρες
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Nice to see you landed here

Who we are :

Sani Resort is a privately developed ecological resort offering world class 5* services while at the same time maintaining a human scale and protecting its surrounding environment of unique beauty.

In its 1000 acres, there are five internationally awarded luxurious hotels, each with its own character and prestige in all areas of operations, serving luxury in a wide range of leisure facilities and accommodation.

Ikos Resorts is a 5* hospitality chain, based on an innovative, luxury concept that has already been rewarded as one of the best resorts in the world!

With two brand new resorts opening in Kos 2019 and Spain 2020 with two top awarded ones in Halkidiki we are looking for talented & energetic professionals.

There has never been a more interesting time to join Sani Resort & Ikos Resorts. We’re on a development journey and we are now recruiting for a :

The role

The Helpdesk supervisor will build, organize and manage a team of helpdesk officers from existing and new members. He / She must propose software and hardware resources to improve the performance of the team.

This group will handle Level 1 troubleshooting for many areas including : hardware, software,

MS Office suite, network issues. This team will be responsible for delivering to the end users PCs and mobile devices with all setup and software installation needed.

The role is based in Halkidiki.

Your main accountabilities will be :

  • Respond to requests for technical assistance in person, via phone and electronically.
  • Log all help desk interactions.
  • Assist in research, recommend and implement relevant technologies to streamline day to day operations.
  • Your main qualifications :

  • Must have at least 5 years of experience as IT Helpdesk manager on geographically dispersed helpdesk offices.
  • Knowledge of hardware and software on windows desktop and mobile products.
  • Ability to troubleshoot and assist with hardware, software and network problems.
  • Ability to perform multiple tasks simultaneously.
  • Strong written and verbal communication skills.
  • Excellent knowledge of written and spoken English language.
  • Benefits :

  • Opportunities for personal and professional development
  • Competitive remuneration package in a dynamic and highly professional working environment.
  • If you are coming from a vicinity outside of Thessaloniki / Halkidiki, accommodation may be offered
  • Our company is growing fast. You are going to be part of this growth and you will have many opportunities for personal as well as professional development

    Follow us on our website for more company news and job updates :

    Sani Resort respects your privacy by adhering to the European Union General Data Protection Regulation (GDPR). Learn more about the protection of your personal data on Job Applicants Privacy Notice.

    Το Sani Resort σέβεται την ιδιωτικότητα σας σύμφωνα με το Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR). Μάθετε περισσότερα για την προστασία των προσωπικών σας δεδομένων στην Δήλωση Προστασίας Προσωπικών Δεδομένων Υποψήφιων Εργαζομένων της ιστοσελίδας της.

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