English Speaking Customer Service Representatives
ICAP Recruitment Solutions
Θεσσαλονίκη, Greece
πριν από 1 μέρα
source : Careernet.gr

is part of ICAP, the largest HR Services Provider in Greece. We specialize in assessing and recruiting graduates and entry level professionals both for local and multinational companies.

ICAP Recruitment Solutions, on behalf of our client, a global outsourcing company that provides exceptional back office support and customer care solutions to some of the world's most notable brands, is seeking for , based in Thessaloniki.

English Speaking Customer Service Representatives (Thessaloniki)

Ref. 5007 / SCS / RS / GR)

The Role :

The representatives will deliver timely, accurate and professional customer service to all customers by email, chat, or phone (inbound project).

Candidate Profile :

  • Must be fluent in English communication, written and oral
  • Demonstrated skill using Google Suite Applications, with moderate-level expertise in Excel required.
  • Adequate typing speed
  • Flexible schedule, 5 days / week including some weekends and evenings
  • Self-motivated and ability to work in a fast-paced startup environment
  • Genuine passion for customer service
  • Knowledge of streaming services through different devices, such as Google Chrome, PCs, and tablets
  • Eagerness to help others
  • Ability to multi-task researches, review issues, and communicate effective solutions
  • Empathy with customers, as a solution to their needs is determined
  • The company offers :

  • Competitive monthly salary
  • Relocation incentive
  • Monthly transportation voucher
  • Monthly food voucher
  • Continuous career development opportunities
  • All information received will be treated with strict confidentiality.

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