Key Account Manager
Optimal HR Group
Athens, GR
πριν από 2 μέρες

Optimal HR Group on behalf of Elpedison, a leading Energy & Utilities organization, is looking to recruit an experienced Key Account Manager .

The role will be responsible for the day-to-day direct sales activities, with regards to the acquisition, management and communication of Large Corporate and Business Customers in the Medium and Low Voltage markets, in accordance with guidelines provided by the Large Accounts Sales Manager and Company standards , policies and procedures.

Responsibilities

  • Implementing sales strategy through direct channels for the Large Corporate and Business Customers segments with the exception of specific large customer accounts managed directly by the Large Accounts Sales Manager
  • Pursuing and achieving Direct Sales targets, optimizing the allocation of assigned resources
  • Participating with all necessary inputs in the company’s budget formulation, especially with regard to fixed costs, for the Direct Sales Function
  • Developing plans for key direct sales prospects segment and identifying new sales opportunities within existing accounts
  • Monitoring sales statistics and reporting on status of pending contracts
  • Developing and deploying plans to increase Direct Sales’ performance
  • Directly reports to the Large Accounts Sales Manager on the Direct Sales’ performance via regular and ad-hoc reporting
  • Being responsible for the efficient communication between Sales with Large Corporate and Business Customers targeted, prior to acquisition (performance of customer initial contacts, request of the necessary documentation for the customer acceptance, negotiation / selection of energy products)
  • Being responsible for the preparation of full documentation material during customer acquisition (from sales to final contract signing) through direct sales channels
  • Being responsible for the assigned to him / her key account management after acquisition, planning and for managing the full relationship between the company and these key customers
  • Being responsible for the negotiation of offers created by the Marketing Pricing & Portfolio Management Function concerning direct sales, taking into considerations company sales strategy and targets, as well as the customer’s specific characteristics
  • Being responsible for proactive contract management, including the provision of follow-ups on all contracts (e.g. monitoring of expiry dates concerning contracts and guarantees, price and guarantee updates)
  • Interfacing with the Marketing, Pricing & Portfolio Management Function with regards to the provision of information related to competition
  • Being responsible for the efficient interaction with the company’s Large Corporate and Business Customers regarding any customers Interfaces with the appropriate Function of the Customer Operations Department, with regards to the effective management of customer complaints / requests
  • Requirements

  • Degree in Business Administration, Economics, Marketing or relevant discipline (preferably at postgraduate level)
  • At least 5-8 years of experience in a similar position in the utilities sector
  • Working commercial experience in a regulated environment
  • A good overall understanding of the energy industry, trends and products
  • Excellent command of the English language
  • A proven track record of meeting / exceeding sales goals
  • Excellent communication and interpersonal skills
  • Leadership and people management skills
  • Cooperative and team player
  • Benefits

    The company offers an attractive remuneration package and a stable working environment for an extensive professional growth.

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