Parli l' italiano?
Are you the Italian speaker technical expert we’re looking for?
Work for one of the biggest tech companies worldwide! Join a dynamic & multicultural team and let your new journey begin!
Click apply & get ready to fly!
What you will need to do :
Act as the first point of contact for all the Italian-speaking customers
Responding promptly to customer inquiries
Processing orders, forms, applications & requests
Communicating & coordinating with colleagues as necessary
Identifying and assessing customers’ needs to achieve satisfaction
The must have, in order to be our Italian speaker technical expert are :
Native or near native in Italian language, along with good English skills
Tech savvy, curious and problem-solving acumen
Ability to identify technical issues and suggest immediate solutions to clients
Provide systematic assistance to customers in a communicative manner
Strong phone contact handling skills and active listening
Good knowledge of Mac systems, good use of smartphones, applications; knowledge of hardware and set up will be considered an asset
Excellent communication and presentation skills